Add-on

Your Own Online Ordering Page. No Commission, Ever.

Customers order from your shop on your own web address. Orders arrive in the same app your staff already use, and one tap turns an order into a real bill.

First year

₹1,999

+ 18% GST — ₹2,359 billed

Every year after

₹2,999

+ 18% GST — ₹3,539 billed

An add-on to the Setuverse plan, per location. The first year is discounted; renewals are at the standard price, and we would rather you knew that now than at renewal. No per-order fee and no commission at any point — the price does not change with how much you sell.

The difference between a channel you rent and one you own

Delivery platforms bring customers, and they charge for it — commission on food-delivery orders commonly runs somewhere between 18% and 30% of order value, depending on the platform and the deal. That is a fair trade for reach you could not get yourself.

It is a poor trade for the customer who already knows you. The regular who orders every Friday, the office that calls in the same lunch order, the family who has been buying from your shop for years — you are paying a finder's fee for people nobody needed to find.

This is a page for those customers. It does not compete with the platforms and it will not bring you anyone new. What it does is give the people who already choose you somewhere to order that costs you a flat annual fee instead of a share of every bill.

What your customer sees

A page on your own web address, built from the catalogue you already maintain. Nothing to design, nothing to keep in step by hand.

Your catalogue, not a copy of it

The items, categories, prices and photos are the ones already in Setuverse. Change a price at the counter and the page changes. There is no second list to maintain and no chance of the two disagreeing.

A cart your system prices

Totals and tax are calculated by Setuverse, not by the customer's browser. What lands in your queue is priced by the same engine that prices a bill at your counter.

No app to download

It is a web page. Send the link on WhatsApp, print it as a QR code on your board, put it in your Google listing. Nobody installs anything to buy from you.

Order without signing up

Contact details and an order, nothing more. Every account you force someone to create is a customer who closes the tab.

A tracking link

Every order gets its own link showing how far along it is, so nobody has to ring the shop to ask whether it is ready.

Works for shops and kitchens

Restaurants and retail both. The page adapts to what your business sells rather than being two different products wearing the same name.

What your staff see

No second screen, no separate tablet propped against the wall. Online orders arrive in the app your team already has open.

A queue with a count on it

Waiting orders and how long the oldest has been waiting, so nothing sits unnoticed through a rush.

Accept, and it is a real bill

One tap turns the order into a proper bill in your system and fires the kitchen ticket. It is not a note somebody has to re-enter at the till.

Reject cleanly

Out of stock, too far, closing in ten minutes. Rejecting leaves nothing behind, because nothing was created until you accepted.

Every order kept

Full history, filterable by status and date, with the state of each — so a customer asking about last Tuesday gets an answer rather than a shrug.

Online orders are ordinary orders. Once accepted, they print, settle, move stock and appear in your reports exactly like a walk-in. Your day's figures are one set of numbers, not two that somebody adds up at closing.

What it does not do yet

Worth knowing before you buy rather than after.

  • —

    Customers do not pay online. Orders are placed and then settled the way you settle any other order — cash, UPI or card on delivery or collection. Online payment is being built and is not part of what you are buying today.

  • —

    No scheduled or advance ordering. Orders are placed for now, not for eight o'clock on Friday.

  • —

    No minimum order value and no per-category time windows, so a breakfast menu cannot yet be limited to mornings.

  • —

    It is not a marketplace. Nobody browsing will discover you. This serves customers who already have your link.

These are on the way and will not cost extra when they arrive — the add-on price covers the module, not a frozen list of features.

Frequently asked questions

Online ordering with Setuverse.

How much does online ordering cost?
It is an add-on to the Setuverse plan: ₹1,999 plus 18% GST for the first year, then ₹2,999 plus GST each year after, per location. There is no per-order fee and no commission, so the price is the same whether you take ten orders a month or a thousand.
Is it included in the ₹2,999 plan?
No. Billing, inventory, purchases and expenses are all included in the plan. Online ordering is a separate module because it publishes a public page and carries ongoing cost on our side, so it is priced separately.
Can customers pay online?
Not yet. Orders are placed on the page and settled the way you settle any other order — cash, UPI or card on delivery or collection. Online payment is being built; when it arrives it will not cost extra.
Do I have to maintain a separate menu or product list?
No, and that is the main reason to use it rather than a standalone ordering site. The page is built from the catalogue already in Setuverse. Change a price or take an item off sale at the counter, and the page follows.
Where does the order go?
Into a queue in the app your staff already use. Accepting it creates a real bill in your system and fires the kitchen ticket. From that point it behaves like any other order — it prints, it settles, it moves stock, and it shows up in your reports.
Can a customer change the price in their browser?
No. The cart is priced by Setuverse rather than by the page, so the total and the tax on an incoming order are calculated by the same engine that prices a bill at your counter.
Do customers need to create an account?
No. Contact details and the order are enough. Requiring an account is one of the most reliable ways to lose a customer mid-order.
Does this replace Swiggy or Zomato?
No, and it is not trying to. Those platforms bring you people who have never heard of you, and their commission is the price of that reach. This is for the customers who already know you and would rather order direct — where a commission on every bill is money you are giving away.
Will people find my shop through it?
Not on its own. It is your own page, not a marketplace listing. It works when you share the link — on WhatsApp, as a QR code on your counter, in your Google listing, on a delivery bag.
Does it work for a shop rather than a restaurant?
Yes. Both retail and food businesses are supported, and the page adapts to what you sell rather than being a restaurant product with a shop mode bolted on.
What if I want to stop taking orders for a while?
Ordering can be paused for your shop. Today that is done by our support team rather than from a switch in your own settings — a self-serve control is on the way.

Stop paying a finder's fee for your own regulars

₹1,999 for your first year, ₹2,999 a year after that, both plus GST. No commission, whatever you sell.